Last Updated: April 14, 2025
Introduction
Lombard Flower Shop by FLOWRBUD NETWORK (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website lombardflowershop.com and use our services.
Information We Collect
Personal Information
We may collect:
- Name and contact information (email address, phone number, mailing address)
- Billing information
- Delivery information (recipient’s name, delivery address, flower delivery details)
- Account login credentials (if you create an account)
- Order history and preferences
Automatically Collected Information
We automatically collect:
- IP address
- Browser type
- Device information
- Usage patterns
- Cookies and similar tracking technologies
How We Use Your Information
We use your information to:
- Process and fulfill your orders
- Communicate about your order status
- Send delivery confirmations
- Provide customer support
- Send marketing communications (with your consent)
- Improve our services
- Maintain security of our website
- Comply with legal obligations
Payment Information
We use third-party payment processors to handle all financial transactions. We do not store your full credit card information on our servers. Our payment processing partners maintain their own privacy policies and security protocols.
Information Sharing
We may share your information with:
- Churches, banquet facilities, reception halls and delivery partners (to fulfill orders)
- Payment processors
- Service providers (hosting, email, analytics)
- Law enforcement (when legally required)
We do not sell your personal information to third parties.
Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Opt-out of marketing communications
- Request information about how we use your data
Data Security
We implement appropriate security measures to protect your information. However, no method of transmission over the internet is 100% secure.
Cookies
We use cookies to:
- Maintain your shopping session
- Remember your preferences
- Analyze website traffic
- Improve user experience
You can control cookies through your browser settings.
Children’s Privacy
Our services are not intended for children under 13. We do not knowingly collect information from children under 13.
California Privacy Rights
California residents have additional rights under the California Consumer Privacy Act (CCPA). Contact us for more information.
Changes to Privacy Policy
We may update this Privacy Policy periodically. We will notify you of any material changes by posting the new Privacy Policy on this page.
Contact Us
For questions about this Privacy Policy or our privacy practices, contact us at:
FLOWR BUDNETWORK
5534 Saint Joe Rd
Fort Wayne, IN 46835
Email: info@flowrbud.net
Phone: +1 (219) 202-2310
Governing Law
This Privacy Policy is governed by the laws of the State of Indiana and applicable U.S. federal law.